Privacy Policy

1. Introduction

This Privacy Policy explains how ThirdSlate Technologies Inc. ("ThirdSlate", "we", "our", or "us") collects, uses, and protects your personal information when you use our platform and services. By accessing or using ThirdSlate, you consent to the practices described in this policy.

2. Information We Collect

• Personal Information: Your name, email address, university affiliation (if provided), and authentication credentials (e.g., via Google or Microsoft OAuth).
• Uploaded Content: Academic documents you choose to upload (e.g., PDFs, notes, lecture slides).
• Usage Data: Interactions with our platform, such as chat queries, practice question generation, and time spent on specific features.
• Device & Technical Info: IP address, browser type, device identifiers, operating system, and general location data.

3. How We Use Your Information

• Provide Core Services: Enable file processing, AI-driven chat, and question generation.
• Personalize Your Experience: Tailor content and recommendations to your learning preferences.
• Improve the Platform: Analyze usage to enhance performance, security, and user experience.
• Communicate with You: Send service-related updates, support messages, or important policy changes.

4. Sharing Your Information

We do not sell or rent your personal information. We may share information in the following limited cases:

• Service Providers: With trusted third parties who help us operate the platform (e.g., file storage, authentication, analytics), under strict confidentiality obligations.
• Legal Requirements: If required by law or to respond to valid legal processes, enforce our Terms, or protect the rights and safety of our users and platform.

5. Data Security

We use industry-standard encryption and security protocols to protect your personal data during storage and transmission. However, no system is completely immune to risk. We recommend keeping your login credentials secure and logging out from shared devices.

6. Data Retention

We retain your personal and uploaded data only as long as needed to fulfill the purposes described in this policy or to comply with legal obligations. You may delete your account and associated data at any time from your profile settings or by contacting us.

7. Your Rights

• Access: Request a copy of your stored personal data.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request that we delete your personal data (with some exceptions required for legal or security reasons).
• Opt-Out: Unsubscribe from non-essential notifications and communications.

To make such a request, please email us at privacy@thirdslate.com.

8. Children's Privacy

ThirdSlate is intended for post-secondary students aged 16 and older. We do not knowingly collect information from children under 13. If we become aware of such information, we will delete it promptly.

9. Changes to This Policy

We may revise this Privacy Policy from time to time. Any significant updates will be communicated via email (if applicable) or prominently displayed on the platform. The most current version will always be available at www.thirdslate.com/privacy.